The Starent Blog
Our official blog with news, technology advice, and business culture.
The Rise of Utility‑Trained AI Agents: Real Use Cases That Work Today
Utilities are entering a new era — one where AI agents don’t just answer questions or summarize documents, but run real operational workflows across customer
The Rise of Utility‑Trained AI Agents: Real Use Cases That Work Today
Utilities are entering a new era — one where AI agents don’t just answer questions or summarize documents, but run real operational workflows across customer
How Open‑Architecture AI Frees Utilities from Vendor Lock‑In
For decades, utilities have been forced into rigid technology stacks — locked into single‑vendor platforms that limit innovation, slow modernization, and make every integration a
Unlocking the Next Era of Salesforce Value: Agentforce, Headless 360, and the Rise of Workflow AI
For years, Salesforce has been the system of record for customer interactions — powerful, flexible, and deeply embedded in utility operations. But as customer expectations
Headless 360: The Missing Link Between Customer Experience and Grid Operations
Ever review your email in the morning and wonder why there is so much spam coming through? It takes time to differentiate between the emails…
Why Utilities Need Open‑Architecture AI: Breaking Free from Vendor Lock‑In
Cybersecurity drama strikes again as human error leads to China’s biggest data breach and perhaps the most significant hack of personal information in history.
AI Agents for Outage Management: Faster Restoration Without Replacing Your OMS
Most people believe cybersecurity is highly complicated, ever-changing, and technical. They’re not wrong.
AI Agents for Cybersecurity: Real‑Time Defense for Modern Utility Operations
The award-winning curb extrusion equipment manufacturer, Power Curbers Companies, has been helping contractors construct barrier walls, sidewalks, curbs and…
5 High‑Impact Ways Utilities Can Get More Value From Salesforce With AI Agents
Running a business takes a lot of moving pieces and parts. Getting all these elements to work in tandem is what helps – or hinders – your objectives.
Where Utilities Should Begin With AI: 5 High‑Impact Starting Points That Build Momentum Fast
UniWell Laboratories, a contract manufacturing and packaging facility in Texas, is a leader in the development of nutraceuticals…
Demand Response Intelligence: Using AI to Predict, Shape, and Automate Load Events
Files can be attached to any standard Sage X3 object-based function such as Sales Orders, Customers, Invoices, etc. through the Attachments button.